If you cannot find the answers to your question here in our FAQs, or if you have a special order request, do not hesitate to us our contact page contact us or sending an email to wabisabimartjp@gmail.com with the subject line “FAQ”.

Q. Why is shipping so expensive? All our items are shipped via Yamato Transport, and delivered via UPS outside of Japan.All shipments have a tracking number and are insured. Orders are normally shipped with 1-3 days.

Q: Do you ship to my country? We generally ship to Europe, North America, & Oceania. If we do not ship to your country, you can email us, and we can check if we can add it to our shipping options.

Q: Do you take special request orders? Yes. If you have a specific order, please use our contact page